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Not Receiving Emails

If it appears that the recipient has not received an email notification, there are a few things you can do:

  1. Have the recipient check their spam/junk folder. Sometimes, the notification e-mail will end up in one of these folders.
  2. Ask the recipient to add 'noreply@mailbigfile.com' to the allowed websites in their security software or email filtering software.

If you're unsure how to add a mailing address to your whitelist, please see the below tutorials:

  1. Google Mail (Gmail)
  2. MSN Hotmail/Windows Live Mail
  3. Yahoo Mail
  4. AOL Mail
  5. Apple Mail
  6. Microsoft Outlook


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