Stops While In Transfer

If the transfer stops in the middle of your transfer this can be for a number of reasons.

Check your internet connection has not dropped.

Is your network busy?

Is there a bandwidth restriction in place on your companies network?

If there is a problem with our servers, you would be presented with a MailBigFile branded page notifying you of the fact.

Uploads are not resumable, so unfortunately in most cases you will need to restart you transfer by going back to the homepage.

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