MailBigFile will comply with the GDPR when it becomes enforceable on May 25, 2018.
MailBigFile protects all personal data using an industry standard Advanced Encryption Standard (AES-256) encryption algorithm to encrypt data in transfer and at rest.
All servers are protected by fully managed AWS firewalls.
Server software is updated daily to ensure we have all the security latest patches.
Only key technical staff have direct access to our servers.
The MailBigFile Business service is run on Amazon Web Services (AWS) in their EU Ireland datacenter.
The MailBigFile Pro service is run on Amazon Web Services (AWS) in their US datacenter.
The MailBigFile Free service is run on Amazon Web Services (AWS) in their US datacenter.
AWS Security documentation: https://aws.amazon.com/security/
AWS Compliance documentation: https://aws.amazon.com/compliance/
MailBigFile Business account - The personal data we hold on our system is your company name, company contact and email address.
MailBigFile PRO account - The personal data we hold on our system is your name and email address.
MailBigFile Free account - The personal data we hold on our system is your email address.
All data relating to card payments is processed by our payment provider Sagepay UK (https://www.sagepay.co.uk/) using their industry standard secure token system.
Data contained within the MailBigFile application itself is encrypted using Advanced Encryption Standard (AES-256) encryption.
The personal data is retained for 5 years from termination of contract, unless the data controller requests removal.
To request removal of personal data please email our Data Protection Officer (DPO). Email: email@example.com
Your personal data is retained for our company tax accounting records, and also to allow customers to easily reactive their MailBigFile account.